Fitting inside the shoes: Remove the insole from your footwear and place the met pad in the centre of the insole towards the front (see the diagram inside the packaging for further instructions).
This product is a comfort-enhancer and not a medical device, please seek a professional for any medical advice.
Mid Arch: Suitable for those with a normal arch, where the foot does not roll out or inwards. High Arch: Suitable for feet that have a high arch or the foot tends to roll out and onto the ankle.
SHIPPING
SHIPPING
We make it our priority to pack and dispatch your gear within 2 business days. If you are in an urban area, your parcel should arrive fairly quickly from our dispatch on the Gold Coast, QLD, but please allow 2-14 business days for delivery. If you are in the far reaches of Australia, it will take an additional time for your gear to arrive.
January 2024 Update
Please note that the current extreme weather conditions may cause delays in delivery times. Although we are still processing orders, the road conditions due to storms, flooding, or other damages may result in some delays. If you live in regional areas, please allow additional time for delivery.
Due to differences in style of shoes, please refer to the Fit & Size tabs on the individual shoe style for recommendations on getting the best fit.
Have more questions? Send us an email at hello@theurbangear.com.au or use our Chat to talk to us directly.
From our home on the Gold Coast, QLD to yours in Australia, we want you to Shop with Confidence at the Urban Gear. We offer Free Shipping & Returns, Genuine Brands, and Expert Advice.
FREE SHIPPING
Offer applies on orders of $139AUD or more.
Excludes bulky items & Last Chance.
Check out our Shipping Policy for full terms and conditions.
FREE RETURNS
Offer applies on orders of $139AUD or more.
Must initiate return within 5 days of delivery date.
Quality, sustainability, and design are extremely important to us. We take our time considering which products and brands we want to add to our curated range. All of the brands we carry are from Australian authorised distributors, so your favourite gear is always genuine.
EXPERT ADVICE
The Urban Gear team is always looking for a balance of tech and style. Our experience in outdoor, travel and fashion is what drove us to start our business. This experience and passion provides us with the insight and ability to clearly provide expert advice. Read our story here.
I was diagnosed with Metatarsal Synovitis and a collapsed Metatarsal arch, which resulted in constant swelling of my foot pad ad 3rd toe. These pads gave great relief. Easy to fit.